FAQs

Please see below FAQs for the FIH Pro League matches being hosted in Great Britain.

What are the FIH Hockey Olympic Qualifiers?

Across the globe, a series two legged matches are being played to allow teams to qualify for the 2020 Tokyo Olympics. Great Britain’s men’s and women’s teams have the chance to reach the 2020 Tokyo Olympics in two-legged qualifier matches, with both our games to be played on home turf.

What do GB have to do to Qualify?

The aggregate score across both matches will determine which team qualifies. So, if GB women win 3-2 and draw 1-1- across the two matches, they will qualify for the Olympics 4-3 on aggregate. In the event of a draw after the two legs a shoot-out will take place.

Who, where and when?

Saturday 2 November – Great Britain Women vs. Chile (14:00).; Great Britain Men vs. Malaysia (16:30)

Sunday 3 November – Great Britain Women vs. Chile (12:00); Great Britain Men vs. Malaysia (15:00)

Lee Valley Hockey and Tennis Centre, QEOP, London.

Where can I buy tickets?

Tickets are now on sale – please click here for more information and to purchase.

How much are tickets?

Under 18 tickets start from as little as £5.00 and adults from £17.50. We’ve also introduced an 18 to 25 year-old price band, with tickets starting from £13.50. There are no extra booking charges on top either, great news!

What categories of tickets can I buy?

This season we have expanded our ticket offering to four different categories giving our fans greater choice.

Red- Enjoy the ultimate matchday experience with the very best seats in the house. Secure covered seating in front of the halfway line to ensure you don’t miss a second of world-class hockey.

White – Excellent quality seats with a side of pitch view to see all the action unfold

Blue* –Catch all the goals in all their glory with and elevated end line seating view. Green* – Our best priced seats, pitch level position, at either end. Soak up the hockey experience with all your friends and family at our most affordable price.

Green* –  Pitch level position, at either end giving a player’s perspective on the match.

*Please note there will be a protective net between the field of play and your seat.

How many matches can I see with my ticket?

We are selling tickets for each day separately. One session ticket will allow you to watch one men’s and one women’s match.

How can I purchase accessible seating?

Ambulant and accessible bookings can be made by calling the free of charge booking line 0115 912 9117. Each wheelchair/ambulant ticket comes with a free companion ticket.

Can I make group bookings?

Yes, subject to availability. You can do this directly through the ticket  site or you can call the See Tickets Group booking line which can help seat together large groups of 7 people or more. Please call 0844 412 4650 (calls cost 7p per minute).

Is there hospitality available at the matches?

There is indeed. The Champions Suite offers an unrivalled setting for world-class hockey, with a range of exclusive features to create truly unforgettable memories. Tickets start at £95 and will be on general sale form 09.00 Monday 16 September.

Please email hospitality@englandhockey.co.uk and or call Will Durkin on 01628 330332

Can I upgrade my tickets to hospitality at a later date?

You certainly can, subject to availability. Premium Experience tickets offer all the action from the best seats in the house – covered seating plus a range of exclusive features to enhance your matchday experience, making a perfect day out for friends and family, or for entertaining clients at one of the most popular team sports in the country. Please note that availability is limited for these sessions.

To upgrade, please email hospitality@englandhockey.co.uk and or call 01628 330332.

When will I receive my tickets?

Ticket purchasers will receive print at home e-tickets a few minutes after purchasing online, along with a confirmation email. Please be sure to check your Spam or Junk folders if you don’t receive these. Premium Experience ticket purchasers will receive their tickets 1-2 weeks before the match day.

What if I’ve lost my print at home ticket for the match?

Not to worry, simply visit https://www.seetickets.com/customerservice and enter your email address to get your order re-sent to you.

What if I have any queries about my ticket purchase?

Please email hockey@seetickets.com or call 0844 871 8810 (calls cost 7p per minute).

Is the venue easy to get to?

It sure is. Lee Valley Hockey and Tennis Centre is well serviced by a variety of public transport options. We recommend taking public transport to Stratford Station and walking from there. Visit out ‘getting there’ section of the website for more information and be sure to plan your travel and stay posted for updates ahead of the match day.

Is parking available on site?

For Lee Valley Hockey and Tennis Centre, there is no event parking onsite for spectators. We recommend taking public transport to Stratford Station and walking to the venue.  The closest car parks can be found at Westfield Shopping Centre or Stratford International Station. Premium Experience guests will get a complimentary parking space per booking.

I have a Blue Badge – how do I access parking?

Blue badge parking is available for those who require it at the venue, subject to availability. Please email transport@englandhockey.co.uk to arrange this. Lee Valley Hockey and Tennis Centre is wheelchair friendly.

Where can we find Group Parking?

Parking is available for Groups travelling by minibus or coach at the cost of £15 or £25 . This is located within 5 mins walk of the venue. Use the GB Hockey Official Ticket site to secure your spot.

Will there be bag searches upon entry?

Yes, all spectators will be subject to bag searches and security wanding upon entry into the venue, so please arrive early to avoid large queues close to the start of the match.

Will there be catering onsite?

Yes there will be, we will have a fantastic range of hot and cold food and drinks on offer, including old favourites such as burgers, hot dogs and beers, along with a new and more diverse food and drink offering.

Can I bring in food and drink?

It is a venue policy at Lee Valley Hockey and Tennis Centre that no food and drink (except water) can be brought onsite on event days. Should you have specific dietary requirements then please email events@englandhockey.co.uk for an exemption letter.

How much water can I bring?

Every ticket holder can bring in up to 500ml of water in clear plastic drinking bottles into the venue. Water refill points will be available to refill your bottles.

Will there be facilities for young children?

Yes – Great Britain Hockey events are family friendly and will have ample buggy drop and baby-changing facilities onsite. Our cheeky Mascots’ Jasper and Jess will be about so make sure you say hello and get a selfie.

What should I do next?

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